Terms of Service.

1. Agreement and operator

These Terms of Service (“Terms”) apply to use of the LoveLynk website and, when available, the LoveLynk app and related features (the “Service”). The Service is provided by LoveLynk Ltd, registered in England and Wales under company number 17339287, with registered office at 3 Marco Polo House, Cook Way, Bindon Road, Taunton, TA2 6BJ, United Kingdom.

By using the Service, you agree to these Terms to the extent permitted by law. If you do not agree, do not use the Service. App-store terms and mandatory consumer protections may also apply.

2. What LoveLynk does

LoveLynk is a relationship-focused service designed to help partners feel connected through home-screen or lock-screen widgets, time and distance information, countdowns and shared interactions. Features, operating-system compatibility and permissions may differ across devices, releases and platforms.

The demonstrations on the website are illustrative. They do not create a real account, communicate with another person or guarantee that every pictured widget or feature is available on every device.

3. Eligibility and accounts

You must satisfy the minimum age and other eligibility requirements shown in the relevant app-store listing and permitted by applicable law. Where you cannot legally enter an agreement yourself, a parent or guardian may need to agree where such use is offered and legally permitted.

Where registration is available, you must provide accurate account information, protect your sign-in details and promptly report suspected unauthorised access. You are responsible for activity occurring through your account, except where it results from LoveLynk's own breach of duty or other circumstances for which we are legally responsible.

4. Partner linking and shared access

LoveLynk's relationship features are intended to connect two participating users. Linking requires your partner's participation or acceptance using the methods offered by the app. Do not attempt to pair with someone without their knowledge or impersonate another person.

Shared content, location-dependent indicators, interactions and relationship information may become visible to the linked partner. Unpairing or deleting an account can remove access to some shared features or content. Content copied or saved outside the app may remain under the control of the recipient.

5. Subscriptions and pricing

When offered through supported app stores, LoveLynk may be purchased as a subscription for a connected couple. Our advertised UK prices are £4.99 per month or £19.99 per year for one subscription covering two connected users. Prices, taxes, currency and offers may vary by region or storefront, and the final amount will be shown before you confirm a purchase.

Where a 7-day free trial is offered and you qualify for it, the trial length, start date, first payment date and renewal terms are displayed by the marketplace during checkout. Free trials may not be available to every user or region.

Paid subscriptions generally renew automatically until cancelled, with the applicable store taking payment under its conditions. The person who purchases the subscription is the billing account holder; the connected partner benefits from access while that subscription is active and the pairing meets app requirements.

6. Cancelling, renewal and refunds

To stop future renewal, cancel in the subscription-management settings of Apple App Store or Google Play, whichever processed your purchase. Deleting the LoveLynk app, deleting an account or unpairing a partner does not by itself cancel a marketplace subscription.

For billing and refund requests, follow the applicable store process or contact us for guidance. Store policies, contract terms and your statutory consumer rights determine the available remedies. Nothing in these Terms removes any cooling-off, cancellation, refund or other right you have under applicable law.

Subscription terms and consumer law can change. The checkout information and any mandatory legal notices govern where they conflict with this general summary.

7. Your content and permissions

You retain ownership of content you create, to the extent it is yours to own. To operate the features you choose, you grant LoveLynk a limited, non-exclusive licence to host, store, display, transmit and otherwise process that content solely as reasonably necessary to provide, maintain and protect the Service. That licence ends when no longer needed, subject to lawful retention and any content you have shared with others.

You are responsible for ensuring you have the rights and permissions to upload and share content, including photographs of others. Do not post anything illegal, abusive, harassing, threatening, sexually exploitative or infringing of another person's rights.

8. Safe and respectful use

You must not use the Service to monitor or track another person without an appropriate basis and their awareness where required; to stalk, harass or threaten anyone; or to exploit minors. You must not bypass security controls, harvest other users' data, deploy malicious code or attempt to disrupt the Service.

LoveLynk is not intended for emergency communication, physical safety monitoring, clinical advice or crisis intervention. Its distance, time, weather and travel displays should not be relied on for urgent or safety-critical decisions.

9. Widgets, permissions and third-party services

Some widgets depend on device permissions, internet access, operating-system refresh policies, location settings and third-party data such as weather. Updates might not be instantaneous, and some capabilities may be limited or unavailable on a given device.

Apple, Google and any third-party websites or services accessed through the Service have their own terms. Those providers may change or withdraw their services independently of LoveLynk.

10. Privacy and data

Our Privacy Policy explains how we process personal information, what a partner may see, your privacy rights and how to make an account-deletion request. You should review it before sharing sensitive or personal content.

11. Our intellectual property

The LoveLynk name, visual identity, software, website designs and materials we own are protected by applicable intellectual-property laws. Except as necessary for normal use of the Service, these Terms do not give you ownership of our intellectual property. You may not reproduce, sell or exploit our content without permission unless the law permits it.

12. Availability and changes

We may add, update, suspend or retire features to maintain security, improve the product, comply with law or respond to platform requirements. Where a change materially affects paid access, we will provide any notice, remedy or choice required by law. We do not guarantee uninterrupted availability, but this does not reduce any statutory rights or duties owed to you.

13. Suspension, deletion and ending use

You may stop using the Service, unpair your partner or request account deletion using the options provided. We may restrict access where reasonably necessary because of material misuse, security threats, fraud or legal obligations. Where appropriate and permitted, we will explain the reason and how you can challenge an error.

Ending an account does not automatically cancel subscriptions billed by an app marketplace. See section 6 for cancellation and account deletion for data requests.

14. Liability and consumer rights

We do not exclude or limit liability where doing so would be unlawful, including for death or personal injury caused by negligence, fraud or any other liability that cannot legally be excluded. Nothing in these Terms limits the statutory rights you have as a consumer under applicable law.

Subject to those protections, we are not responsible for losses that were not reasonably foreseeable when the agreement was made, or for issues caused solely by third-party services beyond our reasonable control. The extent of any legal remedy depends on the facts and applicable law.

15. Applicable law and resolving problems

These Terms are governed by the laws of England and Wales, except that mandatory consumer protections of your country of residence continue to apply where the law requires. If you have a problem, please contact us first so we can try to resolve it. This does not prevent you from using a court, regulator or other remedy available to you by law.

16. Updates and contact

We may revise these Terms as the Service changes or to comply with law. Significant changes affecting existing users will be communicated where required, and the latest version will be available here. For questions, use Get in touch.